Terms of service

Warranty:

Urthy Scents does not provide warranties of any kind on any of its products. Products might have slight variations or flaws and/or imperfections as the materials used can vary. These flaws/imperfections makes every piece unique to its kind and no piece will ever be identical.

Purchases:

All orders that are placed online is an offer by you to state you are purchasing the particular item in accordance with our terms and conditions.  We reserve the right to accept or reject an order you make using our website for any reason. Please select carefully.  While every effort has been made to ensure our products/colors are represented accurately, different color calibrations of each system can impact your screen reproduction.  Furthermore, we reserve the right to cancel your order and provide a refund should our manufacturer advise us they are unable to supply a particular item.  

Prices and taxes: 

All prices on our website are listed in US Dollar.  By placing an order, you agree to pay the stated price (plus any applicable shipping, handling and tax charges) for all orders. We reserve the right to change the prices of our items at any time without notice to you.

Product care: 

If you have damaged the items yourself, or you have failed to take proper care of the items we may not be able to provide you with a repair, refund or replacement.  

Please notify us of any damaged items within 24 hours of possession by email at info@urthyscents.com 

Change or Cancellation of Orders:

As we process your orders immediately for prompt delivery, we regret that cancellation or change to your order may not be possible unless we receive your request by email within 24 hours after placing your original order. No cancellation or change of orders will be accepted once your order has been dispatched.

Out of Stock Items:

In the event that an item you purchased is out of stock, Urthy Scents will discuss with you your options for choosing an alternative item or where possible putting an order in for the original item. If you choose to put in an order for the original item we will give you an estimated time for filling the order.
If neither of these options suit, Urthy Scents will also allow you to cancel your order with a full refund given.

SMS Marketing: 
By consenting to Urthy Scents’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at https://urthyscents.com/pages/contact-us your contacts page or form, or info@urthyscents.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy https://urthyscents.com/pages/privacy-policy to determine how we collect and use your personal information.