Shipping policy
Urthy processes and ships orders Monday - Friday excluding holidays and weekends. Most orders that are placed before 12 PM EST will ship the next day but processing sometimes can take up to 2 business days. If you have an issue with your order please chat with us on our site or email us at info@urthyscents.com as soon as possible.
Once an order is shipped, you will receive an email with the tracking number. Please allow up to 2 days for the tracking number to update once received.
Free Shipping
Free Standard Ground Shipping is available within the contiguous United States on orders over $100 (excluding discounts/promotions and tax).
Free shipping is automatically applied to qualifying orders.
Shipping Fees And Methods (US)
Standard ground shipping is currently not guaranteed by our carriers and may be delayed by a few days. During this time, your order may not have scans for several business days and may be delivered after the estimated delivery date. Our carriers have also notified us that during peak holidays delivery time frames will not be guaranteed. We recommend shopping early.
If you have an urgent need, please chat with us so we can see if we can help!