Terms & Conditions

Warranty:

Urthy Scents does not provide warranties of any kind on any of its products. Products might have slight variations or flaws and/or imperfections as the materials used can vary. These flaws/imperfections makes every piece unique to its kind and no piece will ever be identical.

Purchases:

All orders that are placed online is an offer by you to state you are purchasing the particular item in accordance with our terms and conditions.  We reserve the right to accept or reject an order you make using our website for any reason. Please select carefully.  While every effort has been made to ensure our products/colors are represented accurately, different color calibrations of each system can impact your screen reproduction.  Furthermore, we reserve the right to cancel your order and provide a refund should our manufacturer advise us they are unable to supply a particular item.  

Prices and taxes: 

All prices on our website are listed in US Dollar.  By placing an order, you agree to pay the stated price (plus any applicable shipping, handling and tax charges) for all orders. We reserve the right to change the prices of our items at any time without notice to you.

Product care: 

If you have damaged the items yourself, or you have failed to take proper care of the items we may not be able to provide you with a repair, refund or replacement.  

Please notify us of any damaged items within 24 hours of possession by email at info@urthyscents.com 

Change or Cancellation of Orders:

As we process your orders immediately for prompt delivery, we regret that cancellation or change to your order may not be possible unless we receive your request by email within 24 hours after placing your original order. No cancellation or change of orders will be accepted once your order has been dispatched.

Out of Stock Items:

In the event that an item you purchased is out of stock, Urthy Scents will discuss with you your options for choosing an alternative item or where possible putting an order in for the original item. If you choose to put in an order for the original item we will give you an estimated time for filling the order.
If neither of these options suit, Urthy Scents will also allow you to cancel your order with a full refund given.